Privacy Policy and Data Handling

Who We Are

VivApotheca (“we,” “us,” or “our”) operates as a DBA (Doing Business As) of Purifyque, LLC. Our primary website is www.vivapotheca.com. This Privacy Policy explains how we collect and use your personal information. It also details how we safeguard your personal information when you visit our website or interact with our services.

For any questions or concerns about your personal data or this Privacy Policy, please contact us at:

Email: support@vivapotheca.com
Mailing Address: VivApotheca, PO Box 3173, Glenwood Springs, CO 81601

Your privacy matters to us, and we are committed to protecting your personal information. This policy applies to all visitors and users of our website.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form. We also collect the visitor’s IP address and browser user agent string. This helps with spam detection.

An anonymized string is created from your email address. This string, also called a hash, is provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, avoid uploading images with embedded location data. This includes EXIF GPS data. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site, you choose to save your name in cookies. You can also opt to save your email address and website. These are for your convenience. This way, you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to find out if your browser accepts cookies. This cookie holds no personal data and is discarded when you close your browser.

When you log in, we will set up several cookies. These cookies save your login information. They also save your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an extra cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves the same way. It is as if the visitor has visited the other website.

These websites collect data about you and use cookies. They embed additional third-party tracking. They also observe your interaction with that embedded content. This includes tracking your interaction if you have an account and are logged in to that website.

Who we share your data with

If you ask for a password reset, your IP address will be included in the reset email.

How long we keep your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

We store the personal information provided by users who register on our website. This information is kept in their user profile. All users can see, edit, or remove their personal information at any time (except they can’t change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, you can request an exported file of your personal data. You can also request it if you have left comments. This includes any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments will be checked through an automated spam detection service.

Order and Payment Information

We collect information when you place an order on our website. This information is necessary to process and fulfill your order. It includes your name, billing address, shipping address, email address, and payment details. This information is securely processed and stored. We do not store any payment card information on our servers. All payment information is processed through our trusted payment gateways. These gateways meet applicable security standards and regulations.

How We Use Order Information

The order information you provide is used to:

• Process and fulfill your order, including shipping and delivery.
• Communicate with you regarding your order status, updates, and customer support.
• Ensure compliance with any applicable legal obligations.
• Enhance our services, products, and user experience based on purchase data and trends.

Third-Party Service Providers

To manage and operate our eCommerce functions, we may use third-party service providers. These can include payment processors, shipping companies, and order fulfillment services. We only share the information necessary to fulfill your order with these providers. These service providers must protect your data. They can use it only to provide their services.

Data Retention for Orders

We retain order information for accounting and legal compliance purposes for up to 7 years. After this period, the data will be securely deleted unless it is required to be retained for ongoing legal purposes.

Data Security

We employ industry-standard security measures to protect your personal data during and after its transmission. These measures prevent unauthorized access, disclosure, or misuse. These measures include data encryption, secure servers, and restricted access protocols. However, no internet or email transmission is ever fully secure or error-free. Please take care in deciding what information you send to us.

Marketing Communications

If you choose to subscribe to our newsletter or marketing updates, we will use your email address. We will send you periodic updates, promotions, and product announcements. You can opt out of these communications at any time. Follow the unsubscribe instructions provided in the email or contact us directly.

Your Rights Over Order Data

As a user, you have the right to:

• Request access to your order data.
• Request corrections to any inaccurate data.
• Request deletion of data no longer necessary for the purposes collected.

If you wish to exercise any of these rights, please contact our support team at support@vivapotheca.com.